Customer care

Crystal & Wellness Disclaimer

Clear information, written for international customers.

Information on Evashu Crystals International about crystals, gemstones, Rudraksha, chakras, zodiac signs, Vedic traditions, Reiki, energy practices, meditation and spiritual intentions is provided for cultural, educational and personal-interest purposes.

Not medical or mental-health advice

Crystal products are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or health condition. Content on this website is not a substitute for advice, examination or treatment from a qualified medical or mental-health professional. Do not delay or stop prescribed care because of crystal-related information.

No guaranteed life outcome

No crystal, ritual, product or spiritual practice can be guaranteed to create wealth, employment, examination success, marriage, pregnancy, reconciliation, protection, emotional recovery or any other specific result. Traditional associations and customer experiences are not promises of what another person will experience.

Not financial, legal or professional advice

References to money, abundance, career, relationships, protection or decision-making are symbolic or spiritual. They are not financial, investment, legal, security or professional advice. Use qualified advisers for decisions with material consequences.

Traditional and cultural information

Vedic, Jyotish, chakra, zodiac, mantra, puja and regional practices are diverse. Descriptions may summarise common traditions for a general audience and should not be treated as the only authoritative interpretation of a religious or cultural practice.

Testimonials and personal experiences

Reviews and testimonials describe individual opinions or experiences. They do not establish scientific proof and do not guarantee the same outcome for other customers.

Safe physical use

  • Do not ingest crystals, mineral powders or unidentified material.
  • Do not prepare drinking-water elixirs by placing unknown stones directly in water.
  • Keep small beads, sharp fragments, wires and detachable parts away from children and pets.
  • Stop using jewellery that is broken, sharp, loose or causing irritation.
  • Follow product-specific care guidance for water, salt, sunlight, heat and cleaning.

Product appearance and natural variation

Natural materials can vary in colour, pattern, inclusions, transparency, weight and polish. Photographs may be enlarged or taken under lighting that shows detail, and screen settings can affect colour. These differences should be considered when purchasing natural-stone and handmade products.

Use of the website

By using crystal information from this website, you remain responsible for your own choices and for seeking appropriate professional support when needed. If you have a medical emergency or urgent mental-health concern, contact local emergency services or a qualified professional rather than relying on crystal products or website content.

For material and care information, read our Authenticity Promise and Crystal Care Guide.